Waste, Fraud and Abuse Response

Tell us of suspected waste, fraud or abuse of services paid for by Healthy Blue.

Reporting waste, fraud and abuse

If you suspect a provider (provider group, hospital, doctor, dentist, counselor, medical supply company, etc.) or any member (a person who receives benefits) has committed fraud, waste or abuse, you are encouraged to report it. No individual who reports violations or suspected fraud and abuse will be retaliated against for doing so. The name of the person reporting the incident and their callback number will be kept in strict confidence by investigators.

You can report your concerns by:

  • Visiting our website at https://providers.healthybluela.com.
  • Calling Provider Services at 1-844-521-6942.
  • Calling our Special Investigations Unit fraud hotline at 1-866-847-8247.