Healthy Blue

Louisiana Providers

Welcome, providers!

Access resources that help healthcare professionals do what they do best — care for our members.

At Healthy Blue, we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

Interested in joining our provider network? We look forward to working with you to provide quality services to our members.

COVID-19 information

Healthy Blue is closely monitoring COVID-19 developments and how the novel coronavirus impacts our customers and provider partners.

Availity access

The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity, you can:

Request authorizations
Submit claims
Confirm eligibility

Receive email from Healthy Blue

Healthy Blue is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Healthy Blue Dual Advantage D-SNP

Access Healthy Blue Dual Advantage D-SNP benefit information, forms, and more.

News and announcements

The latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.

Medicaid updates

Provider notification of member reassignment

Effective beginning with Healthy Blue’s fourth quarter 2021 enrollee reassignment cycle, member lists will be available via Healthy Blue’s secure provider website and will no longer be distributed via email.

Changes to durable medical equipment, pediatric day health care, home health, rehabilitation and personal care services, pharmacy and other services requiring prior authorization due to Hurricane Ida (Sept.13, 2021)

On August 26, 2021, Governor John Bel Edwards declared a state of emergency ahead of Hurricane Ida, as significant impact to the state was expected. These policy changes are effective August 27, 2021, and are applicable for the listed parishes only.

Louisiana Department of Health Memo: Pharmacists Authority to Dispense Prescriptions in an Emergency (Sept. 7, 2021)

The Louisiana Board of Pharmacy reminded pharmacists about Section 519 of the Board's rules, titled State of Emergency that has been activated and is now in effect.

Louisiana Department of Health Hurricane Ida Provider Assistance FAQs (Sept. 7, 2021)

FAQs for providers.

Submit and inquire about behavioral health prior authorizations through ICR on Availity

The preferred method to submit behavioral health authorization requests is through the Interactive Care Reviewer (ICR) via the Availity Portal.

Healthy Blue new provider orientation

Welcome to our network! Please join us for a web-based training where we will cover everything you need to know about being a Healthy Blue provider.

Louisiana Department of Health (LDH) communications

Featured resources

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Maternal child services

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Behavioral health provider

We work collaboratively with hospitals, group practices, and independent behavioral healthcare providers, community and government agencies, human service districts, and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

NCQA health plan accreditations

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.