Healthy Blue

Louisiana Providers

Contact us


Provider Services

For general provider inquiries


Phone:

1-844-521-6942

Fax:

1-800-964-3627

Prior Authorizations — Physical Health

Use our preferred method online at https://www.availity.com

Phone:

1-844-521-6942

Fax — outpatient:

1-888-822-5658

Fax — precertification requests and inpatient notifications:

1-877-269-5705

Fax — outpatient DME:

1-844-528-3684

Fax — concurrent inpatient clinical:

1-888-822-5595

Prior Authorizations — Behavioral Health

Use our preferred method online at https://www.availity.com

Phone:

1-844-521-6942

Fax — inpatient:

1-844-432-6027

Fax — outpatient:

1-844-432-6028

Prior Authorizations — AIM

AIM manages precertification for the following modalities: computed tomography, magnetic resonance, positron emission tomography scans, nuclear cardiology (echocardiography, stress echo, resting transthoracic echo, transesophageal echo), radiation oncology, sleep medicine, cardiology services.

Online:

Phone:

1-800-714-0040

Prior Authorizations — Pharmacy

Fax — pharmacy

1-844-864-7865

Fax — pharmacy — medical injectables:

1-844-487-9291

Provider Relations, Credentialing and Contracting

Provider Relations:

1-504-836-8888 or lainterpr@healthybluela.com

Contracting:

LANetworkDevelopment@healthybluela.com

EDI Solutions Helpdesk

Phone:

1-800-470-9630

Case Management

Phone:

1-877-440-4065, Ext. 106-103-5145

Fax:

1-888-533-7250

Need Help Finding a Specialist?

Please email la1casemgmt@healthybluela.com for assistance.


Email:

la1casemgmt@healthybluela.com

Grievances and Appeals

Phone:

1-844-521-6942

Fax:

1-888-708-2584

Contact Us - Healthy Blue Dual Advantage

Provider Services


Phone:

1-844-895-8160

Prior Authorizations — Utilization Management

Phone:

1-800-262-2731

Fax:

1-877-423-9972

Case Management

Phone:

1-833-607-6516

For assistance with any other item, contact the number on the back of your patient’s Healthy Blue Dual Advantage member ID card.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.